We strongly encourage you to call so we can discuss which option will best suit your situation.
We have the ability to offer solutions that may extend, defer, modify or adjust payments that are due to the bank. What can I do about the payments I am behind on? I have fallen behind on payments, but can now afford them. We offer solutions based on financial ability. I have lost my job or my hours have been reduced, what should I do?ĭepending on your financial ability you may qualify for different workout options, but you will need to call and discuss your specific situation with a specialist. A refinance is a new loan which pays off your account and would not be handled by a workout specialist. We will review the situation, make a recommendation and attempt to workout the existing account.
Our specialists review workouts in a situation where a Customer has suffered a hardship and may be delinquent. What is the difference between a workout and a refinance? The plans we "work out" with our Customers to pay back their loans are called "workouts." They include payment plans, loan modifications, forbearance, short sale and deed-in-lieu of foreclosure, or a combination of these options. Qualification for assistance is determined upon the review of your specific circumstances and will be based on personal financial ability, hardship and intentions.Ī hardship is a change in circumstances that affects your ability to satisfy your financial obligations.
What type of assistance do I qualify for?
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